Grow the caseload. Not the workload.
Everything that happens outside your facility — device logistics, connectivity, alerting, and billing — wired natively into the workflows inside it.
The right device to the right patient. As simple as an online order.
Device logistics is the operational bottleneck that prevents most RPM programs from scaling. Clinicians enroll a patient, select a device, and the platform handles everything from there — fulfillment, activation, shipment tracking, and delivery confirmation.
Order
Clinician enrolls the patient and selects a device from the portal. One click. No procurement forms, no inventory rooms, no shipping labels.
Fulfill
Amazon-powered fulfillment. Pre-activated on the cellular network. Branded patient kit with clear setup instructions. Two-day delivery nationwide.
Track
Real-time shipment tracking from warehouse to doorstep. Delivery confirmation. Automatic enrollment status update in the clinical portal.
Monitor
Patient opens the box, takes a reading. Data transmits over cellular automatically. No app download, no WiFi pairing, no patient troubleshooting.
Inventory management
Real-time visibility across the enrolled population. Automated reorder triggers. Device lifecycle tracking from deployment through retirement.
Ship, connect, reconnect
No return labels, no refurbishment cycles — just ship and connect. A device that goes quiet reconnects automatically when a patient resumes readings after a period of inactivity.
RPM data flows into the systems your clinicians already use.
CareSimple runs from inside Epic, athenahealth, and Meditech — not alongside them. No separate portal to learn, no context-switching between systems.
Vitals in the chart
Every reading appears as discrete, structured data in your EHR's charting workflow — Epic's Flowsheets, for example. No copy-paste, no portal-hopping.
Alerts in the clinician inbox
Critical readings route to the right clinician through your EHR's native messaging — Epic's In Basket, for example. The same place they already check every morning.
Patients in the patient portal
Patients see their RPM data, reminders, and educational content through the portal they already use — Epic's MyChart, for example.
Charges in the revenue cycle
Billing data flows directly into your EHR's charge capture workflow. No manual reconciliation spreadsheets.
Works inside your EHR or the standalone CareSimple portal — depending on your integration depth.
Structured monitoring across large patient populations.
When a care manager is responsible for 200 or more RPM patients, reviewing raw vitals is not sustainable. CareSimple evaluates every reading against clinical thresholds and surfaces a prioritized queue — so clinician time is spent on patients who require intervention.
Pattern-aware alerting
Alerts detect clinical patterns — not just single out-of-range readings. Weight gain over 48 hours for heart failure, trending glucose elevation, sustained hypertensive episodes. Configurable by condition, cohort, and individual patient.
Integrated documentation
Pre-configured clinical note snippets reduce documentation time per interaction. Every note syncs to the EHR as a summary report. Clinician time is logged automatically against CPT code thresholds.
Caseload management
Filter and organize patients by group, tag, priority, and assigned user. Care managers see the patients who require intervention first — structured, protocol-driven monitoring across the full enrolled population.
In-portal service requests
Submit service requests, escalate technical issues, and track resolution directly from inside the clinical portal. Support access is integrated into the workflow, not separate from it.
Automated time tracking and charge capture across six CPT codes.
CareSimple logs every clinical interaction — alert reviews, messages, care plan adjustments, data review sessions — and maps time to the appropriate CPT code automatically. Billing thresholds are visible in real time across the enrolled population.
Automatic time logging
Every clinical interaction is captured and attributed to the correct CPT code. Clinicians and billers see threshold status per patient in real time.
Threshold compliance tracking
Visual indicators identify which patients meet billing criteria, which are approaching thresholds, and which require additional engagement to qualify.
Automated charge generation
Charges generated on rolling 30-day and monthly cycles, transmitted directly into the revenue cycle through the EHR billing interface. Other EHRs receive reimbursement-ready reports.
Program-level reporting
Compliance rates, revenue per patient, engagement trends, and operational efficiency metrics — available on demand for clinical and financial leadership.
Codes tracked automatically
Sustained patient participation with minimal staff intervention.
Automated reminders, personalized care plans, and a patient-facing app that supports daily monitoring. Approximately half of CareSimple patients participate successfully without downloading the app — cellular devices handle data transmission independently.
Automated reminders
Push notifications for app users, SMS for those without the app. Configurable frequency and escalation messaging by care plan.
Patient education library
Educational videos, quizzes, and articles delivered through the care plan — built-in patient education without standing up a content program of your own.
Secure messaging and video
Text, photo, and video communication between patients and care teams. Supports clinical check-ins between scheduled visits.
White-labeled, multilingual
Name, color, logo, and onboarding messaging configurable per organization. Available in English, French, Spanish, Simplified Chinese, and Traditional Chinese.
Six chronic conditions. One configurable platform.
Each condition runs on a care plan with calibrated alert thresholds, measurement frequency, questionnaire cadence, and escalation rules. A post-discharge CHF patient and a newly enrolled hypertensive patient operate under different clinical protocols on the same infrastructure.
Hypertension
Catch sustained episodes before they become emergencies.
Heart failure
Detect weight gain patterns that signal decompensation.
Diabetes
Unified CGM + glucometer view across device types.
Maternity
Monitor gestational hypertension between visits.
COPD
Track SpO2 trends with automated escalation.
CKD
Combined weight and BP threshold monitoring.
Dexcom CGM integration
Continuous glucose data flows alongside cellular glucometer readings. Patients authorize via SMS link — no equipment, no training.
Live in weeks. Supported for the long run.
Implementation
Dedicated project management, EHR integration engineering, clinical workflow design, and staff training. Go-live methodology refined through enterprise Epic deployments at academic medical centers, integrated delivery networks, and regional health systems.
Ongoing support
Named customer success manager. Patient-facing and clinical support by phone, email, and in-product messaging. North America–based, HIPAA-trained. Quarterly reviews.
See the flexible service model for Devices & Connectivity, Partial Managed, and Fully Managed tiers.
Standalone. EHR-integrated. API-first. One platform, three ways in.
CareSimple portal
Full platform access through the CareSimple web portal. Device logistics, clinical monitoring, patient engagement, and billing — no EHR integration required. For organizations that need RPM operational capability now, with a path to integration later.
Native EHR workflow
RPM data flows natively into Epic, Oracle Health, Meditech, athenahealth, NextGen, and eClinicalWorks. Vitals, alerts, patient engagement, and charges land in your EHR's native workflows — including under Epic's Toolbox designation.
Platform API
RESTful APIs for organizations building RPM into their own clinical applications, care management platforms, or patient-facing products. Device data, patient records, alert configurations, and billing events — all accessible programmatically.
CareSimple today
Platform FAQ
- What is the CareSimple remote patient monitoring platform?
- CareSimple is end-to-end RPM infrastructure — pre-activated cellular devices, connectivity, patient engagement, clinical alerting, and automated billing — connected natively to the EHR your clinicians already use.
- Does CareSimple integrate with our EHR?
- Yes. The platform runs standalone, integrated into your EHR, or API-first. CareSimple is an Epic Toolbox–designated app, and monitoring data flows into the clinical workflows your team already uses.
- How does CareSimple handle RPM billing?
- The platform automatically tracks monitoring time and captures charges across six CPT codes, so eligible activity is documented for reimbursement without manual chart digging.
- Which conditions and populations can the platform monitor?
- CareSimple supports condition-specific care plans across six chronic conditions on one configurable platform, with structured monitoring designed to scale across large patient populations.
- How long does it take to launch a program?
- Most programs go live in weeks, not months — and are supported for the long run by CareSimple’s team, whether you run monitoring yourself or delegate it.
Schedule a walkthrough
We'll show you the clinician portal, the patient experience, and the billing engine — running from inside your EHR, with your conditions and your workflows.