How to choose a remote patient monitoring company
Not all RPM vendors are built the same. Some sell software, some sell devices, some run the clinical staffing — and the gaps between them quietly become your problem. Here’s how to evaluate remote patient monitoring companies on a like-for-like basis, and where CareSimple’s end-to-end model fits.
Three kinds of remote patient monitoring company
Most remote patient monitoring vendors sell one slice of the program. Knowing which slice a company actually covers — and who owns everything it doesn’t — is the difference between a program that scales and one that stalls.
Device & connectivity vendors
Sell the hardware and the cellular or Bluetooth connection. Strong at the device — but the software, EHR integration, billing, and clinical workflow are left for your team or another vendor to supply.
Software-only platforms
Provide the dashboard and alerting. Devices, logistics, EHR integration, and billing are sourced separately — and the seams between those vendors become something your team has to manage.
RPM infrastructure partners
One accountable vendor for devices, connectivity, logistics, software, EHR integration, and billing — plus an optional clinical team. Your clinicians stay in control, and you decide how much to run in-house and how much to delegate. This is the CareSimple model.
7 criteria for evaluating a remote patient monitoring vendor
Use these to compare any RPM company on the same terms — and to surface the gaps a polished demo won’t.
End-to-end accountability
Does one vendor own the full path from the patient’s home to your EHR? Stitched-together stacks fail at the seams — and the finger-pointing becomes your staff’s problem.
Device connectivity
Cellular devices transmit automatically — no WiFi, no Bluetooth pairing, no app to install. That’s the difference between data you can bill on and patients who drop off in week two.
Logistics & fulfillment
Can the vendor get the right device to the right patient at scale — pre-activated, tracked, delivered? Device logistics is where most programs quietly stall.
EHR integration depth
Native integration — vitals in the chart, alerts in the inbox — versus a separate portal or CSV exports. Ask whether it’s bidirectional, and whether they hold an Epic Toolbox designation.
Billing & reimbursement
Does the platform capture monitoring time and generate charges across the RPM, RTM, and CCM CPT codes automatically — or is your team reconstructing it from spreadsheets each month?
Flexible service model
Can you run monitoring yourself, delegate it entirely, or split the difference — and change the mix as you scale, without switching vendors or re-integrating?
Proven scale & compliance
Track record at your size, HIPAA posture, uptime SLAs, and references. Ask for deployed-device counts and covered lives — not just a wall of customer logos.
One accountable partner vs. a stack of point vendors
A like-for-like view across the capabilities that decide whether an RPM program scales — whether your team runs it or delegates it. We compare approaches, not named competitors; use the seven criteria above to verify any specific vendor.
| Capability | Point / multi-vendor stack | CareSimple |
|---|---|---|
| Cellular devices, no patient setup | Sometimes | Yes |
| Device logistics & fulfillment at scale | Sometimes | Yes |
| Software platform & clinical alerting | Yes | Yes |
| Native EHR integration (Epic Toolbox) | Sometimes | Yes |
| Automated CPT billing capture | Sometimes | Yes |
| Optional clinical staffing — yours or ours | No | Yes |
| One accountable vendor, end to end | No | Yes |
| Run it yourself or delegate — your call, your clinical control | Sometimes | Yes |
Models shown are typical. Capabilities vary by vendor — a single-point vendor may be excellent at its one piece. The point is the seams between them.
RPM infrastructure — with the clinical team, if you want it
CareSimple is the infrastructure behind remote patient monitoring programs at health systems, physician groups, payers, and research programs: cellular devices, connectivity, logistics, software, EHR integration, and automated billing — under one accountable vendor. Run it yourself, hand it to our clinical team, or anything in between.
One accountable vendor
Devices, connectivity, software, billing, and clinical staffing from a single vendor — a fully controlled, end-to-end data path with no third-party seams to break.
Cellular, no setup
Co-engineered cellular devices ship pre-activated and transmit from the first reading. No WiFi, no Bluetooth pairing, no app required — so patients stay enrolled.
Native to Epic
An Epic Toolbox–designated data path: vitals in Flowsheets, alerts in In Basket, patients in MyChart. Also integrated with Oracle Health, Meditech, athenahealth, NextGen, and eClinicalWorks.
Run it your way
Keep monitoring in-house, delegate after-hours or alert triage, or fully outsource day-to-day operations — and shift the balance as you scale, without changing vendors.
Go deeper: the platform, the device portfolio, the managed services, or how it maps to your organization.
CareSimple today
Remote patient monitoring companies: FAQ
- What are remote patient monitoring companies?
- Remote patient monitoring (RPM) companies provide the devices, connectivity, software, and sometimes clinical staff that let providers track patients’ vitals — blood pressure, glucose, weight, oxygen — between visits. Some specialize in one piece; full-stack vendors like CareSimple deliver the entire path from the patient’s home to the EHR.
- How do I choose a remote patient monitoring vendor?
- Compare vendors on end-to-end accountability, cellular connectivity, device logistics, native EHR integration, automated CPT billing, service-model flexibility, and proven scale. The biggest hidden cost is integration between point vendors — one accountable vendor removes the seams where programs usually fail.
- What is the best remote patient monitoring software?
- The “best” RPM software depends on whether you need just a dashboard or the full operation behind it — devices, connectivity, logistics, EHR integration, and billing. CareSimple pairs the software with that infrastructure and an optional clinical team, so the platform isn’t one more system your staff has to integrate and maintain.
- What are the top remote patient monitoring companies?
- Rather than a ranked list, evaluate RPM companies on the seven criteria above — the right vendor depends on your EHR, your conditions, and how much you want to run in-house. CareSimple is a KLAS top-rated device-based RPM platform and serves health systems, physician groups, payers, and research programs nationwide.
- What is the difference between an RPM platform and a managed RPM service?
- An RPM platform gives your team the software and devices to run monitoring yourselves. A managed service adds clinical staff to handle the day-to-day. CareSimple offers both on one infrastructure — keep it in-house, fully delegate, or split the work, and change the mix as you grow.
- Do remote patient monitoring companies handle Medicare billing?
- The better ones automate it. CareSimple tracks monitoring time and captures charges across the RPM, RTM, and CCM CPT codes (99453, 99454, 99457, 99458, 99091, and more), so reimbursable activity is documented for the revenue cycle without manual chart digging.
- Does CareSimple integrate with Epic and other EHRs?
- Yes. CareSimple is an Epic Toolbox–designated app, with RPM vitals, alerts, and charges flowing into native Epic workflows — plus Oracle Health, Meditech, athenahealth, NextGen, and eClinicalWorks. It also runs standalone or API-first.
- Who uses CareSimple?
- Health systems, physician groups, health plans and payers, and research programs across 20+ U.S. states — supported by 40,000+ cellular devices deployed and 30,000+ patients monitored. The platform scales from a single clinic to enterprise Epic deployments.
See what one accountable RPM vendor looks like
A personalized walkthrough: the devices and logistics, the data landing in your EHR, the billing engine, and the right level of clinical support for your team.